About

Combyne Logo

1) What is Combyne Group?
Combyne Group is the result of experience gained over the years plus a number of strategic alliances and joint ventures.

What strategic alliances?
Suppliers, partners and solution providers.

2) What does Combyne Group do?
The simplest way of describing our service is thus:

For users of existing services
we will find a way of enhancing/simplifying the service and/or reducing the cost.
Two recent reviews delivered £300 of extra savings for both customers.

For prospective users setting up from scratch
we will project manage and do all the legwork

3) What does Combyne Group supply?
Combyne Group offers a range of services for both the home and the business user tailored to their needs with constant review:

For the home user

  • Landline calls and landline discounts
  • Landline installs
  • Best value electricity and gas – recently launched (March 2017) two year fixed rate deal
  • Free LED light bulbs for life and delivers an extra 15% off electricity
  • Mobile phones (transfers, new deals and PAYG)
  • Broadband ADSL and Fibre
  • Mobile Broadband – connects up to five users
  • CashBack Card – typically worth an extra £300 a year in savings
  • Gourmet Society Card – provides up to 50% off food at 7,000 restaurants
  • 40% off cinema tickets

For the business user

  • Landline calls – discounts to suit the users profile, discounted landline rental
  • Line installation
  • Mobile phones – all networks, plus over 60 handsets to choose from
  • Broadband provision
  • Mobile Broadband – connects up to five users
  • Gas and electricity
  • Switchboards (hardware)
  • Switchboards (virtual)
  • Non-geographic virtual numbers, such as 0800, 0844, 0845, 0870, 0871 and 090
  • Geographic Virtual numbers such as 020 for London, or any other exchange around the country. Set up from £25-00.
  • Professional Call Answering. We use a UK based company for this, with the capcity to take twice the present number of calls.
  • International call redirection – We have an American client, who needs a UK number that diverts to the States.
  • CashBack Card – 3 to 7% returned via retailers

4) What is free and what is charged for?
For many years, we have promoted a free telephony and utility audit – and that remains, however, what we are now doing is providing project management – taking the hassle away from the business owner, and thus ensuring they can concentrate on what they do best – run their business. And therefore to reflect the growing need for consultancy and advice, the free utility and telephony audit remains, however, where a business client needs a full hands on control of their project, then a charge will be levied to reflect the Project Management being delivered.

Typical charges range from £75 to £250 where we utilise the services of one of our partner companies.

Combyne Group will provide reviews of services and costs on a regular basis. Advice is given on how to ensure telephony and utility costs remain under control, since the biggest expense a user has is a changing profile that is not reflected in an amended tariff. For example, many discount providers will set a tariff based on past usage and not take into account a changed trading style, perhaps a new supplier based abroad or more sales staff on the road. By carrying out a regular review this can be picked up on and the deal amended to suit the need giving value for money.

5) What is the ideal referral? Over 95% of our activity is residential user focused.
Home user – Family with children, however we can save most people  money on their outgoings. A family can typically save almost £600 per year, sometimes less and sometimes more. The last three customers in April 2017 saved £325, £650 and £725.

SoHo business – Startup through to established. Please see Tab above for Small Business Offer – very important information within.

Business/SME – up to 250 employees.
Here we will partner with specialist companies to deliver the right solution.
We especially like independent recruitment companies and estate agents, florists, beauty salons and similar. Also we like small call centre set ups, for instance a recent referral has been from a new call centre being setup in Colliers Wood where we’ll be supplying the switchboard, doing all the wiring, providing broadband and telephony.

Business – over 250 employees and multiple sites
We will deliver this in conjunction with specialist suppliers, who have direct experience within this sector. Advances in technology see many now offering the opportunity to be home based, rather rather than at a fixed location. We will deliver the solution that matches the needs of the company.

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